How Travel Agents Have Become Indispensable in the Age of COVID

Theresa NortonOne trend that’s emerged from the pandemic is a new appreciation for travel agents. When travel screeched to a halt, travel agents proved their mettle, rebooking clients, getting them refunds, and getting them home if they were stranded abroad. Agent at Home’s Theresa Norton joins Elizabeth to reveal the public’s newfound awareness of and appreciation for travel agents and to discuss their increasingly important role in a post-COVID world.